GEICO
55Below average
3.5
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377 questions

The interview process is an all day event. First you go in for a computer test. If you pass the computer portion, you go back, sit and wait to be called for your 1st interview. After the interview, you do role playing where you are placed in a room with paperwork to read over and a phone. You start getting phone calls and have to role play displaying your customer service skills. If you pass that portion, you go back out, sit and wait to go do shadowing for what seemed like an hour to me. Once you're done shadowing, you interview with the hiring manger and they will ask questions about what you remember or learned from shadowing. The hiring manager will then let you know if you are hired or not. Once hired, I had to go to health services for my drug test, which they take a hair sample (& not a small hair sample either). My appt for testing was at 8, I didn't leave that day until after 4.

Answered May 15, 2020

Be prepared to do roleplay for a job on the phone.

Answered March 3, 2020

Just depends on when the next class starts. I was hired on May 3 drug, background and credit check came back May 13, next class doesn’t start til June 10th so about 10 days

Answered May 14, 2019

Great opportunity for college grad

Answered May 24, 2020

Falsely accused of avoiding calls.

Answered December 30, 2019

It was very difficult due to multiple calls and information to be put in the screen. When I added information on the tab indicating what the customer needed then went back it disappeared.......
Not a stable system for sure when testing.

Answered January 2, 2020

If you’re cool with management, then you’ve got it made. If you have even the smallest difference of opinion on something, you’re viewed as the black sheep and get treated poorly. Coaches are usually cool and upbeat, but even they play favorites. You’re treated as a number, not a human.

Answered December 31, 2019
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